Refund Policy
Refund Policy
Returns and Refunds Eligibility
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Physical comics, graphic novels, and merchandise may be returned within 14 days of delivery if they are in their original, unopened condition.
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Digital comics and downloads are non-refundable unless there is a technical issue that prevents access.
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Items marked as final sale or clearance are not eligible for returns.
Return Process
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To initiate a return, contact our us at Tony@bubscomicsncards.com with your order number and reason for the return.
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Customers are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or damaged item).
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Returns must be shipped with a tracking number to ensure safe delivery.
Refunds
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Once we receive and inspect the returned item, we will notify you of the refund status.
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Approved refunds will be processed to the original payment method within 7–10 business days.
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Shipping costs are non-refundable unless the return is due to our error.
Damaged or Defective Items
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If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the issue.
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We will offer a replacement, store credit, or a full refund.
Exchanges
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Exchanges are only available for defective or damaged items. If you need to exchange for the same item, contact us at Tony@bubscomicsncards.com.